Privacy policy
Last updated: July 12, 2026
Vlingo Inc. ("Vlingo," "we," "us," or "our") operates the Vlingo app and website (the "Services"). This Privacy Policy describes how we collect, use, and disclose personal information when you download, access, or use the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood how we collect, use, and disclose your information as described here.
Vlingo is available to users 18 and older. Vlingo is not currently available to residents of Texas or Nebraska.
Personal Information We Collect or Process
"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information that has been de-identified so that it can no longer be reasonably linked to you. Depending on how you use the Services and where you live, we may collect or process:
- Contact details, including your name, phone number, and email address.
- Account information, including your username, preferences, and settings.
- Inbox content, limited to promotional emails, receipts, order confirmations, and related metadata. We access your inbox to identify and classify this category of message. We do not read, store, or analyze personal or non-promotional correspondence.
- Reward and eligibility information, including your age confirmation, state of residence, and information needed to fulfill Visa Prepaid rewards or physical prizes through our reward partners.
- Communications with us, such as the content of support inquiries.
- Device information, including device type, operating system, and app usage data needed to operate and improve the Services.
How We Access Your Inbox
Vlingo connects to your email account to identify promotional messages, receipts, and order confirmations, and to organize them into your Locker. This access is limited to that purpose. We cannot send email from your account. Personal or non-promotional messages are not read, stored, or analyzed. You can disconnect your inbox at any time from your profile; disconnecting stops future scanning but may affect features like your Locker or pending rewards, as noted in the app at the time you disconnect.
We may collect consumer account or email log-in credentials and any other information necessary so that Vlingo , as your agent, can read promotional information and digital receipts in your consumer account or email. We will only use promotions and/or disclose receipt and other related information in your email if you consent by signing up for this program." Consent can be revoked anytime by disabling participation in the app.
On what happens once connected: "In processing your Promotions and Digital Receipts, Vlingo may scan for any data believed to be a promotional in those email accounts or the linked consumer account."
For Gmail Users: We comply with the API Services User Data Policy, including the Limited Use requirements, and use information collected through your participation in our Deal Locker program from your Gmail account only to provide you with and improve user-facing features on the App or Website such creating and managing ‘Deal lockers’ and ‘rewards’ related to your contribution of promotions.
Our use and transfer to any other app of information received from Google APIs will adhere to the API Services User Data Policy, including the Limited Use requirements.
How We Use Your Personal Information
- Provide and improve the Services. To classify inbox content, surface deals, operate the deal calendar, run the referral and rewards program, maintain your account, and improve the app's accuracy and performance over time.
- Marketing and communications. To send you push notifications, emails, and (where you've consented) text messages about deals, your account, or the sweepstakes.
- Rewards and sweepstakes fulfillment. To verify eligibility, fulfill winnings as Visa Prepaid rewards or the applicable physical prize, and administer the sweepstakes in accordance with its official rules.
- Security and fraud prevention. To authenticate your account and detect fraudulent or abusive activity.
- Legal reasons. To comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose personal information:
- With vendors and service providers who perform services on our behalf (e.g., cloud storage, reward fulfillment, customer support, analytics).
- With reward fulfillment partners as needed to deliver Visa Prepaid rewards or physical prizes.
- With our affiliates or within our corporate group.
- In connection with a business transaction such as a merger, financing, or acquisition.
- To comply with legal obligations or protect the rights, safety, and security of Vlingo or our users.
Third-Party Links
The Services may link to third-party websites or platforms. We are not responsible for the privacy or security practices of sites we do not control. Links do not imply our endorsement.
Children's Data
The Services are not intended for use by anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us using the details below so we can delete it.
Security and Retention
No security measures are perfect. We take reasonable steps to protect your information but cannot guarantee absolute security. We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of the sale or sharing of personal information or its use for targeted advertising, as defined under applicable law. These rights are not absolute and may be subject to exceptions.
If you are a UK or EEA resident, you may also have the right to object to or restrict certain processing, and to withdraw consent where we rely on it.
You can manage notification and marketing preferences in the app or by using the unsubscribe link in our emails. We may still send non-promotional messages related to your account.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we handle your personal information, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside the country you live in, using appropriate safeguards where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We'll post the revised policy in the app or on our website and update the "Last updated" date above.
Contact
Questions about this Privacy Policy, or requests to exercise your rights, can be sent to admin@vlingo.co. For purposes of applicable data protection laws, Vlingo Inc. is the data controller of your personal information.